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Budget Relief
JMI represents VARIABLE overhead versus the FIXED overhead cost of an in-house Call Center and related management issues.
JMI is paid by call duration or by the transaction.
Customer Care
Our track record for customer care is our claim to excellence. JMI customer care is delivered by direct access to a live Customer Service Rep .... no IVR to delay assistance.
The average turnover rate for the call center industry is 35% per year ... JMI average is only 5%.
The average age for most call center agents is 20 to 25 years .... JMI average is 37 years.
Marketing Tel: 1-877-552-5518 - Head Office Tel: 1-866-249-0441 E-mail: marketing@inbound-group.com |
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